This project addressed persistent performance, accessibility, and wayfinding issues in Cambridge’s LEED-Gold City Hall Annex.
Despite a major renovation in 2004, the building’s systems failed to meet energy performance targets due to air infiltration, window installation deficiencies, and envelope deterioration.
The scope included assessment and repair planning for the building envelope, mechanical system upgrades, and a comprehensive redesign of public-facing spaces. Accessibility improvements focused on the main entrance, transaction counters, and internal circulation. Wayfinding was clarified through spatial reorganization and a new signage framework.
Working closely with City departments, accessibility advocates, and the Institute for Human Centered Design, the project introduced inclusive design features such as height-adjustable desks, improved lighting for facial recognition, seated-to-standing transaction openings, and high-contrast signage. Additional work included window repairs, office reorganization, security upgrades, interior finish improvements, and a new boiler.




